Rescheduling Information

• If you need to reschedule or cancel your appointment, you must do so at least 6 hours in advance in order to receive a full refund. If you are having issues rescheduling and cannot reach us by phone please email us; we will honor rescheduling emails that are 6 hours prior to your appointment. 
• To receive a refund for a canceled appointment please email us at least 6 hours in advance at [email protected]. 
• If you need to reschedule less than 6 hours before your scheduled appointment or you have missed your appointment you will need to schedule and pay for a new appointment. 
• Please be aware that testing from home can sometimes result in unexpected technical difficulties, such as program download barriers and slow internet speeds. If you need to reschedule your appointment due to technical difficulties, there will be $11.50 reschedule fee required.   
• If you are concerned about preparing your technology, we encourage you to schedule a free, 15-minute Technology Pre-Check Appointment with one of our proctors before your testing appointment.  Alternatively,  we offer in-office testing at the UVU Testing Center where a computer for testing is provided

How to Reschedule Your Exam

1. Go to the RegisterBlast scheduling page.
2. Click the My Account/ My Exams/ My History tab at the top of this page.
3. Enter the email address you used to initially schedule your exam.
4. Click the Continue button underneath the email field.
5. In a few minutes, you'll receive an email link which is valid for 90 minutes.
6. Click the link from the email received.
7. A new window will open with your registration history.
8. Click the Reschedule link.
9. A calendar will appear with the available dates for rescheduling purposes.
10.  Click the date and time to reschedule.
11.  After you have completed the step above, you will receive a confirmation email notifying you of the new test date.