Choose Wolverine-WiFi in your device's wireless configuration. That's it! If you would like more detailed information, check out the UVU Service Center's knowledge article about it: https://kb.uvu.edu/servicecenter/how-to-connect-to-wolverine-wifi.

UVU provides access to the software and apps you will use in your education and work. Depending on your role, the following software is made available for your use on work and personal devices.

Canvas

Enhance your learning experience with the intuitive Canvas app. Access course content, assignments, and stay updated with push notifications. 

• Web:  https://uvu.instructure.com/
• IOS:  https://apps.apple.com/us/app/canvas-student/id480883488
• Android:  https://play.google.com/store/apps/details?id=com.instructure.candroid&pli=1

Microsoft 365 (Office)

Use these links to download our recommended Microsoft 365 apps (including Outlook, Excel, Powerpoint, and more).

• MS 365 Apps on the Web:  https://www.office.com/
• MS 365 Apps on IOS:  https://apps.apple.com/us/app-bundle/microsoft-365/id1450038993?mt=12
• MS 365 Apps on Android:  https://play.google.com/store/apps/details?id=com.microsoft.office.officehubrow&hl=en_US&gl=US

If you have any questions about these or other apps, please reach out to the Service Desk.

MS Teams

Microsoft Teams is a workspace for real-time collaboration and communication, meetings, file and app sharing, and more. You can use it to communicate with faculty, staff, and other students.There are several different ways to get MS Teams.

• Visit UVU's software page for more information:
• Students:  https://my.uvu.edu/student/software/microsoft-teams.html
• Faculty & Staff:  https://my.uvu.edu/workplace/software/microsoft-teams.html
• Download MS Teams on the Web:  https://www.office.com/
• Download MS Teams on IOS:  https://apps.apple.com/au/app/microsoft-teams/id1113153706
• Download MS Teams on Android:  https://play.google.com/store/apps/details?id=com.microsoft.teams&hl=en_US&gl=US

Visit  https://www.uvu.edu/otl/studentresources.html to see guides about using Teams from The Office of Teaching and Learning.

MS OneDrive

Microsoft OneDrive is UVU's cloud storage solution. With it, you can store your files safely and access them across all your devices.There are several ways to get MS OneDrive.

• Visit UVU's software page for more information:
• Students:  https://my.uvu.edu/student/software/onedrive.html
• Faculty & Staff:  https://my.uvu.edu/workplace/software/onedrive.html
• Download MS OneDrive from the Web:  https://www.office.com/
• Download MS OneDrive for IOS:  https://apps.apple.com/us/app/microsoft-onedrive/id477537958
• Download MS OneDrive for Android: 

  https://play.google.com/store/apps/details?id=com.microsoft.skydrive&hl=en_US&gl=US

Here's an article from the Office of Teaching and Learning about using MS OneDrive with Canvas for assignments: https://www.uvu.edu/otl/blog/msonedrivecloud.html.

Microsoft Authenticator

Protect your accounts with the MS Authenticator app. Enable multi-factor authentication for added security. 

• IOS:  https://apps.apple.com/app/microsoft-authenticator/id983156458
• Android:  https://play.google.com/store/apps/details?id=com.azure.authenticator&hl=en_US&gl=US

If you have any questions about these or other apps, please reach out to the Service Desk.

Need to request a new software title? It's easy! Just follow these steps:

1. Visit the Request or Purchase Software page. It has everything you need to know about requesting a software title.
2. Check the Software Catalog. We may already have access to the software title you want, or we may have access to similar titles.
3. If what you need isn't already in the Software Catalog, read the UVU Software Approval Process Outline. This pdf will give you a step-by-step overview of the software approval process.
4. Next, see the How to Acquire Software at UVU pdf for instructions on how to submit your software request through myUVU. 

If you have any questions about this process or need assistance, please contact the Service Desk.

With the new school year approaching, the Computer Shop is experiencing an overwhelming demand for our products. Unfortunately, shipping delays and a staffing shortage are posing challenges. To help us schedule shipments of your equipment with our vendors, we urge you to place your order promptly. Please consult with your area techs to ensure you get the right equipment for your needs. We are working tirelessly to meet the demand, but delays may occur. Your immediate action will help us serve you better and improve your chances of receiving your equipment as soon as possible.

To help combat these delays we have introduced a new ordering process though our partners at B&H. This process was made to streamline purchases for you, shipments will be on average 3-5 business days depending on volume. Please use this link for instructions on how to place and order and what is available for purchase. Please reach out to the ITAM team if you have any questions or feedback on the new process. 

If you have Apple devices (MacBook, iMac, iPad, etc.) that you are sending to Surplus, please ensure you remove your AppleID or your department AppleID from the device before handing it over. If you don’t, the device remains locked to your AppleID account, making it difficult to securely wipe data and surplus. Your area technician will know how to do this, or you can reach out to us directly at [email protected], and we can show you how to do it. 

Thank you for your understanding and support.

When technology hiccups strike, you don't have to be left in the dark. The UVU StatusPage is here to shed light on the status of outages and technical troubles. It's a real-time window into the world of scheduled and unscheduled outages. We keep you in the loop with timely updates and transparent information so that you can plan, adjust, and stay ahead. Visit https://status.uvu.edu/ any time of day or night to stay connected, informed, and empowered. 

OneDrive and SharePoint are UVU's official cloud file storage solutions. We recommend utilizing the following resources:

• The Office of Teaching and Learning: The Office of Teaching and Learning offers training resources to support your understanding and proficiency with OneDrive and
• SharePoint.Configuration Guidance: Take the time to properly configure your software to ensure consistent behavior and access to the full range of features. If you encounter any inconsistencies or incomplete feature sets, please contact the Service Desk for assistance.

We are confident that OneDrive and SharePoint will enhance your productivity and collaboration within the UVU community. Please work with your area tech to ensure your Box and Dropbox files are migrated as soon as possible. Should you require assistance or have any questions, please don't hesitate to reach out to the Service Desk.

Why We Use the Microsoft Ecosystem

Under President Tuminez's direction to minimize our software footprint and maximize our technology, we chose the Microsoft ecosystem. In doing so, we benefit from access to tools like Office 365, Outlook, Teams, Data Loss Prevention (DLP), two-factor authentication, file sharing with OneDrive and SharePoint, and more.

Is Your Data Secure?

Yes. Microsoft's education agreement with UVU prohibits data mining, ensuring your information remains private. No AI scanning/sharing occurs.

Administrative Access

System administrators have access to all information within their systems/applications. This access is necessary to maintain systems/applications and troubleshoot errors, ensuring functionality and security. 

Data Sharing Policies

Dx policies on sharing data are strict, especially regarding business access to users' OneDrive documents. Data sharing is rare and highly controlled, requiring extensive approval and oversight. No data is shared without first undergoing a rigorous authorization process that involves representatives from Dx, People and Culture, the Office of General Council, and others. 

Personal Devices

UVU does not have access to your personal devices and cannot manage or control the device. We can only monitor UVU-managed apps. As a standard procedure, when an individual is no longer affiliated with UVU, they will lose access to all university data and communications provided by UVU.  

Balancing Work and Personal Use on UVU Devices 

While you can use UVU devices for personal use, remember that UVU policies apply to the data (e.g., the Freedom of Information Act). The only method to truly separate work data and personal data is to use separate devices. 

Emerging Threats and Security Measures

• Text Message Fraud: Fraud and phishing attacks via text messaging are alarmingly common. Do not share sensitive information over text messages. 
• Two-Factor Authentication (2FA) Safety: Use authenticator apps like Microsoft Authenticator or hardware tokens for 2FA. Never share 2FA codes. Microsoft, UVU, and most other organizations will never ask for your password or 2FA codes. 
• Impersonation Awareness: Take the time to verify the legitimacy of messages, especially when they involve sensitive actions or information. Do not share codes or personal details through text messages, especially if the sender warns of urgent consequences like account deletion. If you ever feel unsure about a message, please call the UVU Service Desk for assistance. 
• Incident Reporting: Report any suspicious texts or phishing attempts immediately.

If you have any questions or concerns about the information provided in this briefing, please do not hesitate to contact our IT security team. Together, we can safeguard our organization's digital assets and protect our employees from potential harm.

Requests should follow one of the two processes listed below.

For Assistance on Immediate Needs:

You can visit the Service Desk site or call (801) 863-8888. The Service Desk's walk-in location can be found in the LA first-floor hallway should you need in-person assistance.

For New Projects or Initiatives:

To request a new project or initiative, faculty and staff should contact their supervisor. Division leaders and Dx partnership directors prioritize requests and initiatives that have been escalated through supervisors.

Welcome Back to UVU Classrooms!

The UVU Audio Visual Services and Engineering (AVSE) team is excited to welcome you back to campus! We're here to help you get the most out of the teaching technologies available in our classrooms.

Need Help? We're Here for You!

• Contact us for immediate assistance:
  • Email: [email protected]
  • Phone: (801) 863-1111

Get Started on the Right Foot:

• Familiarize yourself with your classroom: Visit your classroom before the first day to ensure everything is working properly. Test your presentations, connect your devices, and have a backup plan in case of any issues.
• Report problems promptly: If you encounter any problems with the classroom technology, please let us know as soon as possible at (801) 863-1111.
• Request help: We offer various support options, including onsite training, phone support, and in-person assistance.

Common FAQs:

• Connecting personal devices: Simply connect your device, login to the system, and select the appropriate source.
• Logging into the system: There are two ways to log in:
  1. Enter your UVID and credentials on the touch panel.
  2. Use a Yubi Key for a swipe-and-PIN login (available through the Office of Teaching and Learning).
• Display options: Choose between "Clone" (mirroring) or "Extend" (dual display) on the classroom computer desktop or your laptop settings.
• Blank room computer screen: Ensure you've selected the room computer on the touch panel and that the power light is on.
• Selecting sources: Use the icons on the touch panel to select the desired source (e.g., document camera, laptop).
• Class recordings: Most classrooms have automated lecture capture. Recordings appear in your Canvas course under "Course Media."
• Microsoft Teams: Use Microsoft Teams for live streaming or recording classes as needed. Contact us at (801) 863-1111 for any Teams-related issues.

UVU Classroom Types:

• Enhanced Classrooms: Equipped with cameras, microphones, and peripherals for recording and streaming.
• Digital Teaching Studios (DTS): Designed for remote students in a one-to-many model.
• Modernized Collaboration Rooms: Promote teamwork and interaction with wireless group work features.
• Next-gen Classrooms: Pilot program with innovative designs to enhance the learning experience.
• Live Interactive Classrooms: Conduct remote classes in most classrooms or utilize six dedicated high-bandwidth rooms.

The Future of UVU Classrooms:

We're continuously improving based on your feedback. Here's a glimpse into some exciting upcoming features:

• Personalized Machine Learning System: The system will learn your preferences and start up in your preferred mode.
• AI-powered Self-help Troubleshooting: Resolve classroom issues directly using AI.
• Engaging Ice Breakers: Explore sound effects to create a more positive learning environment.
• Easy Scheduling Panels: Simplify booking rooms for meetings and events.
• Microsoft Teams Integration: Effortlessly invite and schedule rooms in Teams meetings.
• Enhanced Connectivity: Considering installing Apple TVs for wireless connectivity from Macs and PCs.

Thank you for your feedback and contributions! We value your input and look forward to working with you to create an exceptional learning environment at UVU.

Are you looking to enhance your academic presence and reach a wider audience? You can request a new faculty site! See the Hosted Faculty Sites page for more information.

Having your own dedicated web page can be a game-changer. Showcase your expertise, research accomplishments, and teaching prowess to students and colleagues. Your faculty web page can serve as a professional platform to display your publications, ongoing projects, and scholarly work, opening up exciting collaboration and networking opportunities. Interact more efficiently with your students by providing access to course materials, syllabi, and office hours information, making their learning experience even more enriching. Take charge of your online identity, highlight your unique teaching methodologies, and elevate your academic reputation with your own faculty web page!