Greetings to all New and Returning Students!

We’re thrilled to have you back on campus and have missed you dearly. Whether you’re joining us for the first time or returning, the Digital Transformation Division has curated a hub of resources for you with all the essential links and information you’ll need to navigate the upcoming semester.

Remember, should you have questions or require assistance, the UVU Service Desk is ready to support you. 

For New Students

How do I connect to the wifi? 

Choose Wolverine-WiFi in your device's wireless configuration. That's it! If you would like more detailed information, check out the UVU Service Center's knowledge article about it: https://kb.uvu.edu/servicecenter/how-to-connect-to-wolverine-wifi.

Where can I DOWNLOAD THE uvu STUDENT MOBILE APP?

Be sure to get the UVU Student App from your device's app store. You'll be glad you did!

Visit https://www.uvu.edu/mobile/ to learn more about the UVU Student Mobile App.

how does my account work?

  • UVU student accounts are created automatically when you are admitted to UVU.
  • Access to labs, along with course specific software and other technology resources are provided only while you are enrolled in classes that require them.
  • Your account will be removed after you graduate or if you haven't enrolled in classes within the previous seven semesters.

Where can I ORDER TEXTBOOKS?

The campus store sells a lot of things, but textbooks aren't included! To order your textbooks, we recommend checking Bookmatch: https://my.uvu.edu/student/bookmatch.

What learning tools do i have access to?

Canvas Tour

Enroll in this short, self-paced course to learn how to use Canvas most effectively in your courses.

Make sure to use this link exactly as is; i.e., DON'T click the link and then copy the URL from the window that opens

Pluralsight

UVU has partnered with Pluralsight to support digital literacy and technology skill development for all students, faculty, and staff. As a member of the UVU campus community, you now have unlimited access to Pluralsight’s wide range of courses and resources.

LinkedIn Learning

Free access for currently-enrolled students! Learn Business, Creative, and Tech Skills With Online Video Tutorials. Start Today!

Adobe Creative Cloud

Free access for currently-enrolled students! Request an Adobe Creative Cloud license and use Adobe's professional creative tools including Photoshop, Illustrator, InDesign, and so many more!

what Software and Apps are Recommended?

UVU provides access to the software and apps you will use in your education and work. Depending on your role, the following software is made available for your use on work and personal devices.

Canvas

Enhance your learning experience with the intuitive Canvas app. Access course content, assignments, and stay updated with push notifications. 

MS Teams

Microsoft Teams is a workspace for real-time collaboration and communication, meetings, file and app sharing, and more. You can use it to communicate with faculty, staff, and other students.There are several different ways to get MS Teams.

Visit  https://www.uvu.edu/otl/studentresources.html to see guides about using Teams from The Office of Teaching and Learning.

Microsoft 365 (Office)

Use these links to download our recommended Microsoft 365 apps (including Outlook, Excel, Powerpoint, and more).

If you have any questions about these or other apps, please reach out to the Service Desk.

MS OneDrive

Microsoft OneDrive is UVU's cloud storage solution. With it, you can store your files safely and access them across all your devices.There are several ways to get MS OneDrive.

Here's an article from the Office of Teaching and Learning about using MS OneDrive with Canvas for assignments: https://www.uvu.edu/otl/blog/msonedrivecloud.html.

Microsoft Authenticator

Protect your accounts with the MS Authenticator app. Enable multi-factor authentication for added security. 

If you have any questions about these or other apps, please reach out to the Service Desk.

HOW dO I GET HELP IF i HAVE AN  ISSUE WITH A PROFESSOR?

Within the UVU community, misunderstandings and disagreements that need resolution are bound to happen. The UVU Ombuds are familiar with campus policies as well as students' rights and responsibilities. They can give guidance to students. They are confidential, informal, neutral, impartial, and independent. Common conflicts they can help resolve include: 

  • Grade disputes
  • Student/faculty disagreements
  • Policy issues and rights violations
  • Roommate/landlord conflicts
  • Other personal concerns

HOW do i GET HELP FROM FINANCIAL AID?

Have questions about Financial Aid? Start Here: https://www.uvu.edu/financialaid/

Videos and other resources are available to answer most of your questions.

HOW do i ACCESS STUDENT HEALTH SERVICES?

Student Health Services has a staff united in the goal of serving students in a caring and competent manner. They have low cost services for UVU students in the areas of medical and psychiatric care, mental health services, learning disability assessment services, and crisis services. They offer life and health enhancing services that increase safety, productivity, and life experience of the individual and the campus. See https://www.uvu.edu/studenthealth/ for more information.

where can I STAY INFORMED WITH THE UVU STATUSPAGE?

When technology hiccups strike, you don't have to be left in the dark. The UVU StatusPage is here to shed light on the status of outages and technical troubles. It's a real-time window into the world of scheduled and unscheduled outages. We keep you in the loop with timely updates and transparent information so that you can plan, adjust, and stay ahead. Visit https://status.uvu.edu/ any time of day or night to stay connected, informed, and empowered. 

what are THE BASICS OF DATA PRIVACY?

Is Your Data Secure in UVU's hands?

Yes. Microsoft's education agreement with UVU prohibits data mining, ensuring your information remains private. No AI scanning/sharing occurs.

UVU does not have access to your personal devices and cannot manage or control the device. We can only monitor UVU-managed systems/applications. This administrator access is necessary to maintain systems/applications and troubleshoot errors, ensuring functionality and security.  

Using UVU Devices for Personal use

Students are welcome to use UVU devices for personal use as long as they abide by UVU policies

how can i PRACTICE GOOD DIGITAL SECURITY?

Be on the alert for fraud (a.k.a, phishing) in the form of text messages, emails, and other communications. Use the following precautions: 

  • Verify the legitimacy of messages, especially when they involve sensitive actions or information. If the sender warns of urgent consequences like account deletion, be suspicious.
  • Do not share sensitive information (passwords, two-factor authentication codes, identity or financial information, etc.) over text messages, emails, or other communications. 
  • Use authenticator apps or hardware tokens for two-factor authentication (2FA). 
  • Never share two-factor authentication codes. Microsoft, UVU, and most other organizations will never ask for your password or 2FA codes. 

If you ever feel suspicious or unsure about a message, please call the UVU Service Desk for assistance. 

Report any suspicious texts or phishing attempts to the Service Desk immediately. 

How Can I Get Technology Help?

You can visit the Service Desk site or call (801) 863-8888. The Service Desk's walk-in location can be found in the LA first-floor hallway should you need in-person assistance.

 

For Returning Students

How do i connect to the wifi?
Choose Wolverine-WiFi in your device's wireless configuration. That's it! If you would like more detailed information, check out the UVU Service Center's knowledge article about it: https://kb.uvu.edu/servicecenter/how-to-connect-to-wolverine-wifi.

What Software and Apps are Recommended?

UVU provides access to the software and apps you will use in your education and work. Depending on your role, the following software is made available for your use on work and personal devices.

Canvas

Enhance your learning experience with the intuitive Canvas app. Access course content, assignments, and stay updated with push notifications. 

Microsoft 365 (Office)

Use these links to download our recommended Microsoft 365 apps (including Outlook, Excel, Powerpoint, and more).

If you have any questions about these or other apps, please reach out to the Service Desk.

MS Teams

Microsoft Teams is a workspace for real-time collaboration and communication, meetings, file and app sharing, and more. You can use it to communicate with faculty, staff, and other students.There are several different ways to get MS Teams.

Visit  https://www.uvu.edu/otl/studentresources.html to see guides about using Teams from The Office of Teaching and Learning.

MS OneDrive

Microsoft OneDrive is UVU's cloud storage solution. With it, you can store your files safely and access them across all your devices.There are several ways to get MS OneDrive.

Here's an article from the Office of Teaching and Learning about using MS OneDrive with Canvas for assignments: https://www.uvu.edu/otl/blog/msonedrivecloud.html.

Microsoft Authenticator

Protect your accounts with the MS Authenticator app. Enable multi-factor authentication for added security. 

If you have any questions about these or other apps, please reach out to the Service Desk.

What Cloud File Storage is Recommended?

OneDrive and SharePoint are UVU's official cloud file storage solutions. We recommend utilizing the following resources:
  • The Office of Teaching and Learning: The Office of Teaching and Learning offers training resources to support your understanding and proficiency with OneDrive and
  • SharePoint.Configuration Guidance: Take the time to properly configure your software to ensure consistent behavior and access to the full range of features. If you encounter any inconsistencies or incomplete feature sets, please contact the Service Desk for assistance.
We are confident that OneDrive and SharePoint will enhance your productivity and collaboration within the UVU community. Please work with your area tech to ensure your Box and Dropbox files are migrated as soon as possible. Should you require assistance or have any questions, please don't hesitate to reach out to the Service Desk.

How Can I Get Technology Help?

You can visit the Service Desk site or call (801) 863-8888. The Service Desk's walk-in location can be found in the LA first-floor hallway should you need in-person assistance.