We are excited to announce that with the rollout of our new and improved wireless onboarding, users can effortlessly connect to Wolverine WiFi as if they were guests. Without the hassle of logins or device registrations, your connectivity experience will be smoother than ever before. The new Wolverine WiFi setup is designed to make your daily connections easier, freeing up more time for productive work on campus. 

Please note that for added security and a seamless connection experience, Eduroam will still require the securew2 profile and process, allowing us to maintain a secure connection while ensuring your data remains protected.

If you need any assistance or have any queries regarding the new wireless onboarding process, our dedicated Service Desk team is ready to provide prompt support and resolve any concerns.

UVU offers a number of useful apps to faculty, staff, and students! Check out this list of our top recommended apps to make your semester easier:

1. The Canvas App: Enhance your learning experience with the intuitive Canvas app. Access course content, assignments, and stay updated with push notifications. 

   Web: https://uvu.instructure.com/

   IOS: https://apps.apple.com/us/app/canvas-student/id480883488

   Android: https://play.google.com/store/apps/details?id=com.instructure.candroid&pli=1

2. The Microsoft Authenticator App: Protect your accounts with the MS Authenticator app. Enable multi-factor authentication for added security. 

   IOS: https://apps.apple.com/app/microsoft-authenticator/id983156458

   Android: https://play.google.com/store/apps/details?id=com.azure.authenticator&hl=en_US&gl=US

3. The MS 365 Apps: Microsoft 365 has many useful mobile apps for faculty, staff, and students. Create, edit, and share documents on the go with MS Office apps such as Outlook, Excel, or Powerpoint. Boost productivity with the all-in-one Teams app that is available for mobile and desktop. 

   MS Teams on the Web: https://www.office.com/

   MS Teams on IOS: https://apps.apple.com/au/app/microsoft-teams/id1113153706

   MS Teams on Android: https://play.google.com/store/apps/details?id=com.microsoft.teams&hl=en_US&gl=US

   MS 365 Apps on the Web: https://www.office.com/

   MS 365 Apps on IOS: https://apps.apple.com/us/app-bundle/microsoft-365/id1450038993?mt=12

   MS 365 Apps on Android: https://play.google.com/store/apps/details?id=com.microsoft.office.officehubrow&hl=en_US&gl=US

If you have any questions about these or other apps, please reach out to the Service Desk.

Need to request a new software title? It's easy! Just follow these steps:

1. Visit the Request or Purchase Software page. It has everything you need to know about requesting a software title.
2. Check the Software Catalog. We may already have access to the software title you want, or we may have access to similar titles.
3. If what you need isn't already in the Software Catalog, read the UVU Software Approval Process Outline. This pdf will give you a step-by-step overview of the software approval process.
4. Next, see the How to Acquire Software at UVU pdf for instructions on how to submit your software request through myUVU. 

If you have any questions about this process or need assistance, please contact the Service Desk.

With the new school year approaching, the Computer Shop is experiencing an overwhelming demand for our products. Unfortunately, shipping delays and a staffing shortage are posing challenges.

To help us schedule shipments of your equipment with our vendors, we urge you to place your order promptly. Please consult with your area techs to ensure you get the right equipment for your needs.

We are working tirelessly to meet the demand, but delays may occur. Your immediate action will help us serve you better and improve your chances of receiving your equipment as soon as possible.

Thank you for your understanding and support.

When technology hiccups strike, you don't have to be left in the dark. The UVU StatusPage is here to shed light on the status of outages and technical troubles. It's a real-time window into the world of scheduled and unscheduled outages. We keep you in the loop with timely updates and transparent information so that you can plan, adjust, and stay ahead. Visit https://status.uvu.edu/ any time of day or night to stay connected, informed, and empowered. 

The transition from Google Workspace to Microsoft 365 marks a significant step towards empowering students, faculty, and staff with better productivity tools in a cost-effective and secure way. To learn more about the transition, see The Google Transition site. If you have any questions about the Microsoft 365 suite, please reach out to the Service Desk.

OneDrive and SharePoint are UVU's official cloud file storage solutions. Although OneDrive and SharePoint are similar to Box and other cloud storage solutions in many ways, they may require some adjustment and learning to master. We highly recommend utilizing the following resources:

• Training Opportunities: Pre-recorded training sessions are available for faculty and staff through Dx. You can access training resources to fill out a Department OneDrive and SharePoint Training Request Form.
• The Office of Teaching and Learning: The Office of Teaching and Learning also offers additional training resources to support your understanding and proficiency with OneDrive and SharePoint.
• Configuration Guidance: Take the time to properly configure your software to ensure consistent behavior and access to the full range of features. If you encounter any inconsistencies or incomplete feature sets, please contact the Service Desk for assistance.

To download OneDrive and SharePoint:

• OneDrive on the Web: https://www.office.com/

• OneDrive on IOS: https://apps.apple.com/us/app/microsoft-onedrive/id477537958

• OneDrive on Android: https://play.google.com/store/apps/details?id=com.microsoft.skydrive&hl=en_US&gl=US

• Sharepoint on the Web: https://www.microsoft.com/en-us/microsoft-365/sharepoint/collaboration

• Sharepoint on IOS: https://apps.apple.com/us/app/microsoft-sharepoint/id1091505266

• Sharepoint on Android: https://play.google.com/store/apps/details?id=com.microsoft.sharepoint&hl=en_US&gl=US&pli=1

We are confident that OneDrive and SharePoint will enhance your productivity and collaboration within the UVU community. Should you require assistance or have any questions, please don't hesitate to reach out to the Service Desk.

Why We Use the Microsoft Ecosystem

Under President Tuminez's direction to minimize our software footprint and maximize our technology, we chose the Microsoft ecosystem. In doing so, we benefit from access to tools like Office 365, Outlook, Teams, Data Loss Prevention (DLP), two-factor authentication, file sharing with OneDrive and SharePoint, and more.

Is Your Data Secure?

Yes. Microsoft's education agreement with UVU prohibits data mining, ensuring your information remains private. No AI scanning/sharing occurs.

Administrative Access

System administrators have access to all information within their systems/applications. This access is necessary to maintain systems/applications and troubleshoot errors, ensuring functionality and security. 

Data Sharing Policies

Dx policies on sharing data are strict, especially regarding business access to users' OneDrive documents. Data sharing is rare and highly controlled, requiring extensive approval and oversight. No data is shared without first undergoing a rigorous authorization process that involves representatives from Dx, People and Culture, the Office of General Council, and others. 

Personal Devices

UVU does not have access to your personal devices and cannot manage or control the device. We can only monitor UVU-managed apps. As a standard procedure, when an individual is no longer affiliated with UVU, they will lose access to all university data and communications provided by UVU.  

Balancing Work and Personal Use on UVU Devices 

While you can use UVU devices for personal use, remember that UVU policies apply to the data (e.g., the Freedom of Information Act). The only method to truly separate work data and personal data is to use separate devices. 

Emerging Threats and Security Measures

• Text Message Fraud: Fraud and phishing attacks via text messaging are alarmingly common. Do not share sensitive information over text messages. 
• Two-Factor Authentication (2FA) Safety: Use authenticator apps like Microsoft Authenticator or hardware tokens for 2FA. Never share 2FA codes. Microsoft, UVU, and most other organizations will never ask for your password or 2FA codes. 
• Impersonation Awareness: Take the time to verify the legitimacy of messages, especially when they involve sensitive actions or information. Do not share codes or personal details through text messages, especially if the sender warns of urgent consequences like account deletion. If you ever feel unsure about a message, please call the UVU Service Desk for assistance. 
• Incident Reporting: Report any suspicious texts or phishing attempts immediately.

If you have any questions or concerns about the information provided in this briefing, please do not hesitate to contact our IT security team. Together, we can safeguard our organization's digital assets and protect our employees from potential harm.

Are you ready to embrace the power of accessible technology in education? The Accessible Technology Center (ATC) can help you create a more inclusive and innovative learning experience. The ATC offers the following services to faculty and staff:

• Assistance with creating accessible documents and program/course materials
• Assistance with software and website accessibility
• Accessible technology and document training and consultation The ATC also maintains a list of Apps for Student Success, on the Accessible Technology Center’s website, that is available to all students.
• Notetaking
• Time Management
• Study Aids
• Text-to-Speech (reads content aloud)
• Speech-to-Text (converts what you say to text)
• And more

The Accessible Technology Center (ATC) is in the Digital Transformation building, located at 1551 West 1000 South, Orem, Utah, in room Dx 202.

Digital Transformation (Dx) has reorganized our structure and has relocated many of our offices. As a result, we have reaffirmed our support options and implemented new processes for non-urgent initiatives. Requests for Dx resources should follow one of the two processes listed below.

For Assistance or Immediate Needs:

Nothing has changed about how to contact the Service Desk. You can visit the Service Desk site or call (801) 863-8888. The Service Desk's walk-in location can be found in the LA first-floor hallway should you need in-person assistance.

For New Projects or Initiatives:

To request a new project or initiative, faculty and staff should contact their supervisor. Alternatively, requests can be sent through the UVU Service Center Portal. Division leaders and Dx partnership directors can then prioritize requests and initiatives that have been properly escalated through supervisors or the portal. Partnership directors are the new liaisons between Dx and other divisions at UVU. They will ensure Dx's resources are utilized optimally and equitably to meet the needs of the university.

Are you looking to enhance your academic presence and reach a wider audience? You can request a new faculty site! See the Hosted Faculty Sites page for more information.

Having your own dedicated web page can be a game-changer. Showcase your expertise, research accomplishments, and teaching prowess to students and colleagues. Your faculty web page can serve as a professional platform to display your publications, ongoing projects, and scholarly work, opening up exciting collaboration and networking opportunities. Interact more efficiently with your students by providing access to course materials, syllabi, and office hours information, making their learning experience even more enriching. Take charge of your online identity, highlight your unique teaching methodologies, and elevate your academic reputation with your own faculty web page!

We are thrilled to share the incredible progress we've made with classroom teaching technology at UVU. Thanks to your support and feedback, we've been able to achieve the following milestones:

• Six Live Interactive Classrooms: Now, we can conduct remote classes in high schools across Utah, ensuring that education reaches every corner of our state.
• Enhanced Classrooms: Three hundred classrooms are now equipped with cameras, microphones, and other peripherals, allowing us to record and stream classes, making learning accessible even beyond the classroom.
• Promoting Collaboration: We have introduced three collaboration rooms designed to facilitate wireless group work, promoting teamwork and interaction among students.
• Digital Teaching Studios (DTS): Our innovative DTS rooms have been piloted and cater specifically to remote students, following a one-to-many model. We're working on the next version, which will be even more user-friendly, scalable, and easier to support.
• Modernized Collaboration Rooms: Three collaboration rooms in the CB have been recently refreshed, creating a more vibrant and conducive environment for effective learning.
• Next-gen Classroom Design: We are excited to pilot ten classrooms with a new design this fall, introducing fresh and innovative spaces to enhance the learning experience for our students.
• Enhanced Security: Yubi Key login is now available for all classrooms, providing additional protection.

But we're not stopping there! We are continuously striving to improve, and based on valuable feedback from faculty like you, we are preparing to introduce even more exciting features like these in our classrooms:

• Personalized Machine Learning System: A cutting-edge machine learning system that will learn faculty preferences and start the system up in the mode they most frequently use, streamlining the teaching process.
• AI-powered Self-help Troubleshooting: Experience seamless issue resolution directly from the classroom using artificial intelligence, empowering faculty to focus on what matters most: teaching.
• Engaging Ice Breakers: We are exploring the possibility of incorporating sound effects as icebreakers before class, creating a more engaging and positive atmosphere for both students and instructors.
• Easy Scheduling Panels: We're introducing scheduling panels outside of key conference rooms, simplifying the process of booking rooms for meetings and events.
• Microsoft Teams Integration: We will have Microsoft Teams-certified systems in key conference rooms across campus, enabling you to effortlessly invite and schedule rooms in your meetings.
• Enhanced Connectivity: As part of our ongoing efforts to modernize, we're considering the installation of Apple TVs in all classrooms, allowing wireless connectivity from MACs and PCs for more seamless presentations and demonstrations.

We sincerely appreciate your support and contributions to these advancements. Your feedback has been invaluable in shaping these improvements, and we're excited to continue working together to create an exceptional learning environment at UVU.

Should you have any questions or suggestions regarding classrooms, you can email Audio Visual Services and Engineering at [email protected] or call us at (801) 863-1111. As always, you can also speak with the Service Desk for immediate assistance.

The Academic Technology Steering Committee (ATSC) has been renewed to fulfill its steering committee role regarding technology needs and requests. The committee will take a leading role in prioritizing technology requests and streamlining software as needed. Please contact Nathan Gerber or Kat Brown for more information.