Just choose Wolverine-WiFi in your device's wireless configuration. That's it! If you would like more detailed information, check out the UVU Service Center's knowledge article about it: https://kb.uvu.edu/servicecenter/how-to-connect-to-wolverine-wifi.

Be sure to get the UVU Student App from your device's app store. You'll be glad you did!

• Apple App Store: https://apps.apple.com/us/app/uvu-student/id1565012366 
• Google Play: https://play.google.com/store/apps/details?id=edu.uvu.studentMobile 

Visit https://www.uvu.edu/mobile/ to learn more about the UVU Student Mobile App.

The campus store sells a lot of things, but textbooks aren't included! To order your textbooks, we recommend checking Bookmatch: https://my.uvu.edu/bookmatch.

Try these links to download our top recommended Microsoft 365 apps for students (including Outlook, Excel, Powerpoint, and more). 

• MS 365 Apps on the Web: https://www.office.com/
• MS 365 Apps on IOS: https://apps.apple.com/us/app-bundle/microsoft-365/id1450038993?mt=12
• MS 365 Apps on Android: https://play.google.com/store/apps/details?id=com.microsoft.office.officehubrow&hl=en_US&gl=US

If you have any questions about these or other apps, please reach out to the Service Desk.

You'll use Canvas in your classes. To learn more about using Canvas at UVU, see https://www.uvu.edu/canvas/students/.

To find Canvas app downloads, scroll to the bottom of https://www.uvu.edu/itservices/teaching-learning-classrooms/canvas_access.html.

Microsoft Teams is a workspace for real-time collaboration and communication, meetings, file and app sharing, and more. You can use it to communicate with professors and other students. 

There are several different ways to get MS Teams. 

• Visit https://www.uvu.edu/software/microsoft-teams.html.
• Download MS Teams on the Web: https://www.office.com/
• Download MS Teams on IOS: https://apps.apple.com/au/app/microsoft-teams/id1113153706
• Download MS Teams on Android: https://play.google.com/store/apps/details?id=com.microsoft.teams&hl=en_US&gl=US

Visit https://www.uvu.edu/otl/studentresources.html to see guides about using Teams from The Office of Teaching and Learning. 

To see in-depth YouTube tutorials on using Microsoft Teams, check out https://www.uvu.edu/digitaltransformation/learninggallery/beginner/ms-teams.html.

Microsoft OneDrive is UVU's cloud storage solution. With it, you can store your files safely and access them across all your devices.

There are several ways to get MS OneDrive. 

• Visit https://www.uvu.edu/software/onedrive.html.
• Download MS OneDrive from the Web: https://www.office.com/
• Download MS OneDrive for IOS: https://apps.apple.com/us/app/microsoft-onedrive/id477537958
• Download MS OneDrive for Android: https://play.google.com/store/apps/details?id=com.microsoft.skydrive&hl=en_US&gl=US

Here's an article from the Office of Teaching and Learning about using MS OneDrive with Canvas for assignments: https://www.uvu.edu/otl/blog/msonedrivecloud.html.

Within the UVU community, misunderstandings and disagreements that need resolution are bound to happen. The UVU Ombuds are familiar with campus policies as well as students' rights and responsibilities. They can give guidance to students. They are confidential, informal, neutral, impartial, and independent. Common conflicts they can help resolve include: 

• Grade disputes
• Student/faculty disagreements
• Policy issues and rights violations
• Roommate/landlord conflicts
• Other personal concerns

Have questions about Financial Aid? Start Here: https://www.uvu.edu/financialaid/

Videos and other resources are available to answer most of your questions.

Student Health Services has a staff united in the goal of serving students in a caring and competent manner. They have low cost services for UVU students in the areas of medical and psychiatric care, mental health services, learning disability assessment services, and crisis services. They offer life and health enhancing services that increase safety, productivity, and life experience of the individual and the campus. See https://www.uvu.edu/studenthealth/ for more information.

Digital Transformation (Dx) division has reorganized our structure and relocated our offices. As a result, we have reaffirmed our support options and implemented new processes for non-urgent initiatives. Requests for Dx resources should follow one of the two processes listed below.

For Assistance or Immediate Needs:

You can visit the Service Desk site or call (801) 863-8888. The Service Desk's walk-in location can be found in the LA first-floor hallway should you need in-person assistance.

For New Projects or Initiatives:

To request a new project or initiative, students should send requests through the UVU Service Center Portal. Division leaders and Dx partnership directors can then prioritize requests that have been properly escalated through supervisors or the portal. Partnership directors are the new liaisons between Dx and other divisions at UVU. They will ensure Dx's resources are utilized optimally and equitably to meet the needs of the university.

When technology hiccups strike, you don't have to be left in the dark. The UVU StatusPage is here to shed light on the status of outages and technical troubles. It's a real-time window into the world of scheduled and unscheduled outages. We keep you in the loop with timely updates and transparent information so that you can plan, adjust, and stay ahead. Visit https://status.uvu.edu/ any time of day or night to stay connected, informed, and empowered. 

Is Your Data Secure in UVU's hands?

Yes. Microsoft's education agreement with UVU prohibits data mining, ensuring your information remains private. No AI scanning/sharing occurs.

UVU does not have access to your personal devices and cannot manage or control the device. We can only monitor UVU-managed systems/applications. This administrator access is necessary to maintain systems/applications and troubleshoot errors, ensuring functionality and security.  

Using UVU Devices for Personal use

Students are welcome to use UVU devices for personal use as long as they abide by UVU policies. 

Be on the alert for fraud (a.k.a, phishing) in the form of text messages, emails, and other communications. Use the following precautions: 

• Verify the legitimacy of messages, especially when they involve sensitive actions or information. If the sender warns of urgent consequences like account deletion, be suspicious.
• Do not share sensitive information (passwords, two-factor authentication codes, identity or financial information, etc.) over text messages, emails, or other communications. 
• Use authenticator apps or hardware tokens for two-factor authentication (2FA). 
• Never share two-factor authentication codes. Microsoft, UVU, and most other organizations will never ask for your password or 2FA codes. 

If you ever feel suspicious or unsure about a message, please call the UVU Service Desk for assistance. 

Report any suspicious texts or phishing attempts to the Service Desk immediately. 

With the rollout of our new and improved wireless onboarding, users can effortlessly connect to Wolverine WiFi as if they were guests. Without the hassle of logins or device registrations, your connectivity experience will be smoother than ever before. 

Please note that for added security and a seamless connection experience, Eduroam will still require the securew2 profile and process, allowing us to maintain a secure connection while ensuring your data remains protected.

If you need any assistance with the new wireless onboarding process, please contact the Service Desk.

Try these links to download our top recommended Microsoft 365 apps for students (including Outlook, Excel, Powerpoint, and more). 

• MS 365 Apps on the Web: https://www.office.com/
• MS 365 Apps on IOS: https://apps.apple.com/us/app-bundle/microsoft-365/id1450038993?mt=12
• MS 365 Apps on Android: https://play.google.com/store/apps/details?id=com.microsoft.office.officehubrow&hl=en_US&gl=US

If you have any questions about these or other apps, please reach out to the Service Desk.

The transition from Google Workspace to Microsoft 365 marks a significant step towards empowering students, faculty, and staff with better productivity tools in a cost-effective and secure way. To learn more about the transition, see The Google Transition site. If you have any questions about the Microsoft 365 suite, please reach out to the Service Desk.

OneDrive and SharePoint are UVU's official cloud file storage solutions. Although OneDrive and SharePoint are similar to Box and other cloud storage solutions in many ways, they may require some adjustment and learning to master. We highly recommend utilizing the following resources: 

• The Office of Teaching and Learning: The Office of Teaching and Learning offers training resources to support your understanding and proficiency with OneDrive and SharePoint.
• Configuration Guidance: Take the time to properly configure your software to ensure consistent behavior and access to the full range of features. If you encounter any inconsistencies or incomplete feature sets, please contact the Service Desk for assistance.

We are confident that OneDrive and SharePoint will enhance your productivity and collaboration within the UVU community. Should you require assistance or have any questions, please don't hesitate to reach out to the Service Desk.

Digital Transformation (Dx) division has reorganized our structure and relocated many of our offices. As a result, we have reaffirmed our support options and implemented new processes for non-urgent initiatives. Requests for Dx resources should follow one of the two processes listed below.

For Assistance or Immediate Needs:

Nothing has changed about how to contact the Service Desk. You can visit the Service Desk site or call (801) 863-8888. The Service Desk's walk-in location can be found in the LA first-floor hallway should you need in-person assistance.

For New Projects or Initiatives:

To request a new project or initiative, students should send requests through the UVU Service Center Portal. Division leaders and Dx partnership directors can then prioritize requests that have been properly escalated through the portal. Partnership directors are the new liaisons between Dx and other divisions at UVU. They will ensure Dx's resources are utilized optimally and equitably to meet the needs of the university.