The Utah Board of Higher Education (UBHE) sets the minimum refund requirements for institutions within the Utah System of Higher Education (USHE). Utah Valley University (UVU) meets or exceeds the minimum standards for refunds of tuition, fees, and other student charges. The UVU refund schedule provides a refund to students through 20% completion of a course. Regardless how long the course is, the 20% rule is followed:
 
Example for Full Semester Classes: 

Exact dates for semester, block, and weekend classes will vary and are published on 
the Student Dates and Deadlines Page.

Students must drop classes or completely withdraw from UVU by the published 100% Refund Deadline to have the charges removed from their account. Students who withdraw after that date will not receive a refund. If a student has not paid their charges for the semester, they will continue to owe the University for these charges and will be subject to collections procedures if left unpaid. 
Changes in enrollment may affect eligibility and amounts received from Financial Aid, Veterans Affairs Benefits (VA), and Military Tuition Assistance (TA).  Financial Aid awards and VA/TA funds may be pulled back when dropping courses, thus increasing the amount owed.

A Petition for exception to the refund policy can be submitted by visiting the Registrar Office Registration website. Service members of the U.S. Armed Forces who stop attending due to a military service obligation may submit a copy of their orders along with their petition. UVU will work with affected service members to identify solutions that will not result in a student debt for the returned portion of VA/TA funds.