Thank you for doing business with Utah Valley University. Accounts Payable strives to make timely payments for all vendors. In order to do so, we need to make sure we get your invoice.
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Utah Valley University maintains standard net 30 terms for goods and services. Payments to individuals do not use those terms, we pay those as soon as possible.
Utah Valley University also has three-way matching for most purchase orders, so invoices won’t pay if the product or services aren’t received. If you sent your order to our warehouse, then the receiving is automatic.
If a department picks up the order, or it’s a service, then frequently payment will be held up because the department didn’t do the receiving. We try and watch for these, but you may also need to contact the person you worked with to ensure payment. This is also true for invoices that were sent to departments.
If Accounts Payable confirms they sent a check and you haven’t received it, then we can stop payment and re-issue after a reasonable amount of time. Usually two weeks. Please contact Jane Morgan Accounts Payable Manager 801 863 8963. You can also email [email protected], but usually we need to speak to someone in this situation.
Utah Valley University participates in a payment service with Commerce Bank as well. The invoicing flow is the same, but instead of a check, Commerce Bank sends a one-time credit card number for you to use as payment. The usual credit card fees apply. If you are interested in this service, please contact [email protected]. She can help you enroll and explain the program in greater detail.
