Student Resources

student looking at computer

Canvas Tour

Are you new to Canvas? Here's a few ways to learn the basics:

Take a Tour

Enroll in this short, self-paced course to learn how to use Canvas most effectively in your courses. 
Start Tour

Canvas Guides

In addition to your course resources you can always turn to the Canvas Guides to answer your questions about Canvas features.

 

 

student looking at computer

Can't Find a Course

Can't see a course on your Canvas Dashboard or find it in your All Courses list?

Canvas Dashboard

Add a ⭐️next to any current, published course in your All Courses list.

*You can always access this list by clicking the Courses link in the left-hand nav and then 'All Courses' in the flyout.

Course Not In Your All Courses List

If you still can't see a course in Canvas, and you are registered for it in myUVU, Live Chat Now with a UVU Service Desk technician.

Overhead view of students working on homework in the Computer Science Building at UVU. The floor looks like a circuit board.

Support

Two main resources are available to help you with your Canvas Needs.

Canvas 24/7 Support

📞Open Canvas & Click 'Live Help'
💬Live Chat Now
📧support@instructure.com

UVU Service Desk

Mon. thru Fri. 7am to 10pm | Sat. 8am to 5pm

📞801.863.8888
💬Live Chat Now
UVU Service Center

Frequently Asked Questions

How Do I log In to Canvas?

  1. Go to uvu.instructure.com
  2. Enter your your UV ID and Password pair in the appropriate fields
  3. Click the 'Login' button

What are the browser requirements for Canvas? 

Canvas supports the current and first previous major releases of the following browsers:

  • Chrome 83 and 84
  • Firefox 77 and 78 (Extended Releases are not supported*)
  • Edge 83 and 84
  • Respondus Lockdown Browser (supporting the latest system requirements)
  • Safari 12 and 13 (Macintosh only)

You should always use the most current version of your preferred browser. Your browser will notify you if there is a new version available. More information

What are the basic computer specifications for Canvas? 

For best performance, you should access Canvas with a computer that supports the most recent browser versions. It is recommended to use a computer five years old or newer with at least 1GB of RAM. More information

How do I send a message to my Professor?

Why won't the page load?

There are multiple reasons a page might not be loading correctly.

  • Try using a different browser. (Firefox, Chrome, Micrsoft Edge, Safari)
  • Live Chat Now with a UVU Service Desk technician.

Trouble with Proctorio?

Where do I go to get help with Canvas integrations?

Some instructors utilize the option to integrate the course textbook and other materials into the Canvas environment. Normally, students are able to participate in these integrations without any problems. Occasionally the connection for a student doesn't work correctly. After contacting the Service Desk for Tier 1 Support, you may be directed to contact the publisher directly. The following contact information may be helpful: