Meet the Faculty & Staff

Emergency Services Administration Department

Toll-free: (888) 548-7816
Fax: (801) 863-7738


Emergency Services Faculty
Steve Allred
Associate Professor
Paramedic Coordinator
W: 801-863-7730
Steve Allred

I have been with the Utah Valley University (UVU) Paramedic Program since the beginning in 1999, and have enjoyed every minute of the interaction with students and staff alike. I began as an adjunct teaching various materials, then became the clinical coordinator after accepting a full time position in 2009. My background in Fire/EMS began with Orem City as a reserve, then full time in 1988 until my retirement in 2009. I continue to work with Lone Peak Fire District, as a Paramedic, to stay in the game I love so much. I also work at Utah Valley Regional Medical Center as a Paramedic where I have been employed since 1986. I have taught for Salt Lake Community College and Peace Officer Standards and Training, both in EMS related coursework. Additionally, I am a contract educator for Vida Care (EZ IO) cadaver lab and have taught across the states. I was also a Peace Officer for both Orem City and Utah Parks and Recreation. I recently (2014) became the director of the Paramedic program at UVU, and I am fortunate to work with instructors who are recognized as being some of the most progressive and talented individuals in Utah EMS. I have a M.Ed. from Utah State University, a B.S. from UVU in Emergency Services, an A.A.S. in Emergency Care and Rescue from Weber State, and an A.A.S. and A.S. from UVU in related fields of discipline. I have six children and 3 grandchildren to date and an awesome wife who shares my passion for EMS as a Family Practice F-NP


Rodger Broomé, Ph.D.
Assistant Professor
W: 801-863-7739
Rodger Broome

Retired fire battalion chief of West Jordan City, Utah, Rodger achieved his doctoral degree in psychology and is an expert in Phenomenological Psychology and Human Science Research as well as other qualitative approaches. Rodger began his professional career in law enforcement where he was made a field training officer (FTO) within the first 3 years of his service. He cross-trained as a firefighter/EMT-B in 1994 and subsequently transferred to the fire and EMS division of West Jordan Department of Public Safety in 1996. Rodger became the lead arson investigator, fire training officer, and Haz-Mat Technician. Rodger taught lead in the West Jordan fire recruit academy and later in the Salt Lake Fire Alliance Academy at the Salt Lake City Fire Training Center. Rodger developed the West Jordan Haz-Mat Response team through coordinating training and procuring equipment through federal grant monies. Rodger retired in the position of fire marshal and administrative officer over fire training, medical training, and logistics.

Due to his expertise in fire service education, Rodger began teaching as an adjunct instructor for Utah Valley State College (UVSC) in 2000 and later taught in the psychology department too. He was hired as a full-time lecturer in 2010 by the department of emergency services and later made an assistant professor. He has published research in international journals and presented at international conferences. At this time, he is working on a textbook psychology book with others presenting humanistic psychology’s perspective on the general psychology topic areas. Rodger is the first of the emergency services faculty to conduct direct research with undergraduate students and publish the study in a peer-reviewed journal. He serves on the University’s committee on Autism, the Institutional Review Board, and Faculty Committee for Ethics across the curriculum. Rodger continues to work as a volunteer police officer and EMT for the City of Woods Cross in Davis County, a mental health member of the Utah State Critical Incident Stress Management team, and provides consultation on stress management and other psychological issues for the Provo City Police and Fire Departments.

Rodger’s personal hobbies are Cycling, Ice Hockey, Powerlifting, and Music - Percussionist


Andy Byrnes
Associate Professor
RCA Coordinator
W: 801-863-7721
Andy Byrnes

Andy Byrnes retired after 21 years of service as a Special Operations Battalion Chief from the Orem Utah Fire Department. He was also a sworn Law Enforcement Officer for 18 years and a certified Paramedic for 16 years. He is currently an Associate Professor for Utah Valley University (UVU), Emergency Services Department Firefighter Recruit Candidate Academy in Provo, Utah. He has led development teams in the reorganization and rewriting of Apparatus Driver Operator – Pumper and Aerial courses for the Utah Fire and Rescue Academy. He has also led the development of the Hazardous Materials Awareness, Basic Operations, WMD Operations, Hazmat Technician, Building Construction, and Fire Officer I & II courses. He is an instructor for the Incident Command Training Center (CTC) at the Academy featuring virtual and simulated incident management and command training scenarios. He is an experienced Emergency Services Instructor working for local, state, and National Fire/EMS and Law Enforcement organizations to include the Office of Domestic Preparedness, the National Fire Academy in Emmitsburg, Maryland and the FBI Academy in Quantico, Virginia. He is also a consultant/instructor for the Defense Threat Reduction Agency, Counter Proliferation Programs; WMD Response; Crime Scene Operations; Border Protection; and Multi-national exercises in nine Eastern European and former Soviet bloc countries. He has taught Hazardous Materials Operations courses in Singapore and has been a keynote speaker at the Saudi Arabian Fire Protection Engineering conference in Dhahran, Saudi Arabia. He has reviewed and contributed to several textbooks related to Hazardous Materials/WMD response; Firefighting and Management and he is a frequent course reviewer and subject matter expert in the areas of Hazmat Chemistry and Firefighting Leadership and Management. He was significantly involved in the DHS Jack Rabbit Project studying the consequences and tactics involved in catastrophic releases of Toxic Inhalation Hazardous Materials, specifically Chlorine as a dense liquefied compressed gas. Andy is a graduate of the National Fire Academy’s Executive Fire Officer Program. He holds an Associate degree in Fire Science, a Bachelors degree in Public Emergency Services Management and a Master’s Degree in Instructional Technology from Utah State University.

 John Fisher, Ph.D.
Associate Professor
Director, Institute of Emergency Services and Homeland Security
W: 801-863-7732
John Fisher

Dr. John Fisher is an associate professor in Emergency Services at Utah Valley University and director of the UVU Institute of Emergency Services and Homeland Security. Before coming to UVU, he taught management and communications at Northwest Missouri State University, Boise State University, Athabasca University, and the University of Alberta. John began his career as a newspaper reporter/photographer, reporting the court and police beats and covering emergency services. For eight years he was a public administrator in the Alberta government, working in policy analysis, public information, and legislative affairs. He has a BA and an MA from Brigham Young University and a PhD from the University of Alberta. His principal areas of research are mass media coverage of disaster public policy, community emergency preparedness, and applied learning among adult learners. He and his wife, Melanie, have six children and 15 grandchildren.


Steve Holley 
Assistant Professor 
W: 801-863-7788
Steve Holley

Steve K. Holley is an assistant professor in the Emergency Services Department at Utah Valley University with a concentration in Emergency Medical Services.  He recently served as the E.M.S. Director of a hospital-based, A.L.S. ambulance service in a rural resort area. Prior to that, he was a Flight Paramedic at a rotor-wing base.  Steve’s fire experience includes a combination of U.S. Navy Damage Control training and then, Paid-call and career service as a paramedic/firefighter for substantially over 20 years. He attended the National Fire Academy and served on a Fire Cause Determination/Arson team at his department, where Holley et al investigated at least two multi-fatality fires.  He was trained to the Firefighter II level, HAZMAT Operations and as a Fire Marshal (later Inspector) as well.

Holley is a National Registry Paramedic, a University of Maryland-Baltimore Critical Care Paramedic, and a BCCTPC Flight Paramedic-Certified.  Steve holds multiple teaching endorsements, but his primary personal interests remain tactical, improvised and austere medicine.

A ten-year member of the U.S. Navy Reserves he served as a Navy Seabee.  Holley served in the Army National Guard where he assisted in Wildland firefighting and was a Combat Lifesaver, ancillary to his MOS.  Steve served as a POST certified, Reserve Deputy as well.

Academically the consummate eclectic, Steve has completed all coursework on a Doctor of Arts in Political Science, with cognates in Economics and Sociology at Idaho State University, in Pocatello, Idaho, which he is still pursuing.  He holds a Master’s of Pubic Administration degree, with an emphasis in Public Finance and Budgeting from Idaho State University as well.  A Bachelor’s from Idaho State University and Associate of Arts degree from Ricks College, both in Economics, launched his academic odyssey. 

Prior to arrival at Utah Valley University, Holley was a full-time faculty member of the Health Science department at Brigham Young University-Idaho for nine years where he mostly taught Paramedic courses.

Steve loves spending time with his wife and four children, particularly if it is at his cabin in Island Park, Idaho.  You may see him on the lake, an ATV, or flipping an arrow were you inclined to do a fly-over.


 Chris Lindquist, Ed.D.
W: 801-863-7705
Chris Lindquist


Dr. Chris Lindquist is a Lecturer with the Department of Emergency Services at Utah Valley University. Chris has been with UVU since 2002, where he served in various capacities with the Utah Fire & Rescue Academy. He began teaching as an adjunct in UVU’s Emergency Services program in 2007 and then as a full-time faculty member in 2014. Before coming to Utah Valley University, Chris spent 10 years in the private sector as an administrator and consulted various healthcare organizations in strategic and emergency planning. Chris was instrumental in the development of various emergency planning documents and has served on several strategic and emergency planning committees developing and implementing strategic and emergency planning at various organizational levels.

Chris is still actively participating as a part-time/paid firefighter/A-EMT. In 2018, Chris was hired as Santaquin City’s, part-time Emergency Manager. Chris completed his Doctor of Education in Organizational Leadership with an Emphasis in Organizational Development from Grand Canyon University. Chris also holds a Master of Business Administration and a Bachelor of Science-Behavioral Science and Health. Chris’ research interests include organizational behavior, leadership, servant leadership in fire emergency services. Chris is now working toward his IAEM certification.

He and his wife, Suzette, are the proud parents of 3 sons and loves spending time with his family. He also enjoys camping, fishing, and hiking.



 Jeff Maxfield, Ed.D.
W: 801-863-7736
Jeff Maxfield

Dr. R. Jeffery (Jeff) Maxfield is a professor in the Emergency Services Department and recently served as Associate Dean over the School of Public Services and Director of the Institute of Emergency Services and Homeland Security at Utah Valley University. He is a retired Chief Operations Officer (COO) of a metropolitan fire department, with approximately 25 years of service. Jeff recently helped create and serves on the executive board of the International Society for Prevention, Resilience, and Security (INSPRS), a professional organization. He has and continues to consult for billion dollar corporations and various government agencies throughout North America and Europe on leadership, organizational development, and personal development. Jeff’s research interests are in leadership and adult education. He resides in Draper, Utah and loves spending time with his family, fly-fishing, golf and cycling.


Kevin McCarthy
Assistant Professor
W: 801-863-5689
Kevin McCarthy

I have been teaching at Utah Valley University as an adjunct since 1995 and an assistant professor since 2015. I currently coordinate and instruct in the paramedic program. I love the challenge of sharing new information with students to help them enter into or advance within their public safety career.

I come from a military, law enforcement, Fire, and EMS background. Needless to say I have had a comprehensive public safety career. I have recently retired from UFA (Unified Fire Authority) where I was a station Captain. Prior to UFA I was the Emergency Medical Services Coordinator for Eagle Mountain where I was instrumental in developing the EMS program; from First Responder through Ambulance Transport at the Paramedic Level.

I am grateful that my practical experience had allowed me to pass on my experiences to the next generation of public safety professionals. I thoroughly enjoy education and I am pleased to be involved with these dynamic programs at UVU.

I received my Masters in Public Administration from BYU. I also have earned a BA in Criminal Justice, an AAS in Fire Science and an AAS in Emergency Care & Rescue as well as various certificates through Emergency Management Institute and the National Fire Academy. I have gained experience with online and blended deliveries as a student and I am familiar with the advantages and disadvantages these formats present to my students. I am committed to student success by challenging them with critical thinking and opportunities for real world engagement.


 Margaret Mittelman  
EMT Basic and Advanced Program Coordinator
W: 801-863-7744
Margaret Mittelman

Margaret is a Professor and the EMT Program Coordinator for Utah Valley University. Margaret serves as Utah practical test team proctor for the Bureau of EMS and National Registry Testing. Margaret also acts as the research advisor for the University of Utah/Mt Nebo Paramedic Program. Margaret has received accolades at every level and received the coveted Dr. Keith Hooker Lifetime Achievement and Dr. Robert Hogan EMS Awards.

A 33-year EMS veteran and leader in EMS, Margaret is a favorite presenter at State and National Conventions; gaining notoriety for her portrayal of Ann Robinson of “The Weakest Link.” In her spare time Margaret enjoys spending time on Lake Powell skiing and relaxing.


Gary Noll
Professor / Department Chair
W: 801-863-7741
Gary Noll

Gary Noll has been at Utah Valley University since 1997 and is a Professor of Emergency Services and Department Chair. Noll began his fire service career with the United States Air Force in 1986 and has worked with Department of Defense (DoD) fire departments nationally and internationally. Over a 22 year career he worked as a Firefighter, Crew Chief, Assistant Chief, and Fire Chief for eight different departments. His academic credentials include an Associates of Applied Science-Fire Science, Bachelor of Science in Technology Management with an emphasis in Fire Science, and a Masters of Education.

Noll is a certified Fire Officer IV, Fire Inspector, Hazmat Technician, and Fire Instructor. He teaches courses related to all aspects of emergency services and specializes in recruit training, protection and detection systems, and leadership concepts. He has served on state-wide and national committees, as well as most areas of university governance. He is the proud father of four children and enjoys hiking, woodworking, and home improvement projects.

 Eric Russell, Ed.D.
Assistant Professor
Director, UVU Service Learning
W: 801-863-7733
Eric Russell

Dr. Eric James Russell is an Associate Professor with the Department of Emergency Services at Utah Valley University. Eric is a retired Department of Defense-Air Force Fire and Emergency Services Captain with combined service of active duty military and DoD as a Crash-Rescue-Firefighter.  He is a Department of Defense Rescue Technician, Department of Defense Hazardous Materials Technician, and a Dive Master.

Eric’s formal education consists of a Doctor of Education in Organizational Leadership-Instructional Leadership and a Master of Science-Executive Fire Service Leadership from Grand Canyon University. He also holds a Master of Business Administration, a Bachelor of Science in Management-Fire Science, and an Associate of Applied Science-Fire Science.

Eric serves as a consultant to the local, national, and international Aviation Emergency Service industry. He is also a contributing editor for the Aviation Fire Journal

Eric’s research and writings involve servant leadership for the fire and emergency services, servant leadership and organizational behavior, and homeland security education. His books, The Desire to Serve: Servant Leadership for Fire and Emergency Services and In Command of Guardians: Executive Servant Leadership for the Community of Responders are available on Amazon, Barnes & Nobel and other book retailers.


Emergency Services Advisors
 Bonnie Lamb      
Academic Advisor    
W: 801-863-7798
Bonnie Lamb

Bonnie started working at UVU in 1999 as a receptionist and worked in various positions until becoming an academic advisor. She has a BS in Information Technology and is working on her second BS in Emergency Services Administration Emergency Management. Prior to working at UVU, she was a stay at home mom. If and when she gets any free time, she enjoys spending time with her family, especially the grandkids, sewing, reading, yardwork and trying new adventures.


Mindy Swenson
Academic Advisor
W: 801-863-5813

Mindy has worked at UVU since 2005, working in various positions: Registrar’s Office in Transfer Credit, Graduation and Wolverine Track. She enjoys being involved in helping students complete their educational goals at UVU and watching them celebrate their accomplishments. In her free time she enjoys being outdoors with her husband and kids hiking, being on the water or riding horses.

Emergency Services Staff 
Donna Cotterell    
Administrative Support II (RCA)  
W: 801-863-7749
Donna Cotterell

Donna graduated from Stevens Henager College with an Associate’s degree in Legal Administration. She then spent time working for several local attorneys before being hired as an administrative assistant to the Provo Police Investigative Services Department.   During this time period she became a certified dispatcher and worked with the Detective Division in several high profile murder investigations.  She was then promoted to be the Chief of Police’s Executive Administrative Assistant.   After a sabbatical to raise four children, and now the grandmother of two, she re-entered the work force in 2012 at UVU in Emergency Services as the Assistant to the Program Director at the Firefighting Recruit Candidate Academy (RCA).  She is in charge of program recruiting and marketing, student application screening and approval, proctoring student’s tests, purchasing and payroll for RCA, acquiring equipment and supplies for the academy, and overseeing the academy Fire games and the Firefighter Rookie Challenge.  As a side note, she is also the equipment quartermaster and certified and trained to maintain and repair firefighter turnout gear. 


 Jeannette V. German
Administrative Support II (EMS)
W: 801-863-5690
Jeannette German

Jeannette German is from the Dominican Republic and has three lovely children. She has two bachelors of Science degrees in Industrial Psychology from the University Autonoma of Santo Domingo and Psychology from Utah Valley University. She has been working at UVU for the last eight years and currently works as an Administrative Support for the Emergency Services Department. She received the UVU Staff Excellence Award during the 2011-2012 academic year. She enjoys helping students to be successful.


Patty Dewey
Administrative Support III 
W: 801-863-7753
Patty Perkes
Patty graduated from Utah Valley University in 2010 with a bachelor degree in Business Management.  She has worked for the Emergency Services since February 2018. Prior to that she worked in the Behavioral Science Department. When not at work she enjoys traveling to see family and friends that live out of state.



 Katie Ahlborn
Administrative Support II
W: 801-863-7798
Katie Ahlborn


Katie will graduate from Utah Valley University in Spring 2020 with a Bachelors in Secondary Health Education. She enjoys attending and working for the University. In her free time she likes to ski, run, and spend time with her family.


Nancy Robison
Coordinator Lab
W: 801-863-7747

I graduated Magna Cum Laude with a Bachelor of Science in Emergency Service Administration at UVU.  I have served 36 years as a volunteer Emergency Medical Technician (EMT) for Scipio Ambulance. I was instrumental in starting an Ambulance Service for Scipio Town, as well as helping to obtain grants so our agency could have an ambulance, as well as equipment. I have served as Vice president, Secretary and training officer for Scipio Ambulance.

I am certified in the State of Utah as an Advance EMT, Course Coordinator, Instructor, Training Officer and certified CPR instructor. I work on the Utah State Test Team of EMT’s.

I have certifications in National Registry of EMT, Basic Trauma Life Support, Pre Hospital Trauma Life Support, Pediatric Education for Pre hospital Professional and National Incident Management System. I received the Faculty Senate Award of Excellence: Adjunct Faculty for 2012-2013.

I have received several Service Awards from the Utah Association of EMT’s. I was recognized by Chris Cannon, a member of the United States Congress, for my service and contributions to my community in EMS.

I am currently the EMS Lab Manager. I have been an adjunct instructor in the Emergency Services teaching in the EMT basic and Advance classes for UVU. I have worked in this position since 1997. I have worked as a course coordinator for UVU for the past 10 years.